Frontend spreadsheet loading empty or the rows are “unaligned”

If you have placed our Frontend Spreadsheet shortcode on a page and when it loads, it is empty or has a weird look, we have 2 possible solutions:

Avoid using a page builder

If you are using a builder like Elementor or Divi, try placing our shortcode in the Regular WordPress Editor, this solves the issue in most cases.

Do not fix any columns

You might find that the rows are misaligned, but this is a rare case and only happens when there’s a conflict with other plugins. The solution is to go to your dashboard > Frontend Spreadsheet > Settings > Advanced Settings > Increase Productivity > Freeze first columns at the left side > Set value to “0”

fix columns

Oxygen Builder

There are some sites where Oxygen Builder doesn’t show the frontend spreadsheet correctly. In order to solve this, you need to follow the next steps:

  1. Create a regular page without the Oxygen builder and input the shortcode on the regular editor, click savefrontend-spreadsheet-loads-empty-weird
  2. Once the page has been created, click on “edit with oxygen” and then enter the shortcode one more time on a “shortcode section” using oxygenoxygen builder

In other words, you need to add the shortcode on the regular editor AND on the Oxygen Shortcode widget

Do you need help?

You can receive instant help in the live chat during business hours, or you can contact us and we will help you via email.