How do the annual renewals work?
When you purchase an annual license, we show these terms in our checkout popup before the purchase is processed: The annual license is a subscription that renews automatically…
Why is my user account panel not showing my license or subscription?
We use a third-party platform named Freemius as our payment processor and licensing provider. Freemius provides a user account panel where you can manage your license, payments, subscriptions,…
Google Sheets Sync: Installation and Setup
In this guide, we will show you how to install and configure the helper plugin for WP Sheet Editor - Google Sheets service. WP Sheet Editor - Google…
Automations: Installation and Setup
Automations is an add-on for the WP Sheet Editor plugins. This add-on allows you to automate bulk actions, bulk edits, individual edits, exports, and imports across the spreadsheet…
How to delete a column permanently
To delete a column permanently, go to settings > Hide / Display / Sort columns.Once there, hit the “X” in the column you want to delete permanently.If you…
How to import/export the spreadsheet settings
To import or export something on the spreadsheet, go to settings > advanced settings > Import / Export. Once there, select the import options: “Import from file” or…
How to install the latest fixes and improvements? Common way to fix MOST errors
We are working on the spreadsheet editor every day. We add new features, fix bugs, and general improvements. There is a good chance that ANY error is already…
The spreadsheet is showing a column/field that I’m not using
The spreadsheet creates columns for all the fields found in the database.So it’s normal that it found the old fields and displayed columns.If you don’t want to use…
I have multiple columns with same title and I don’t know which one to edit
We detect all the fields in the database and generate the column names from the key. If you have 2 fields from 2 plugins: _price and __price. We…
I imported a file and the accents and some characters are missing or look weird
It’s an encoding issue on Excel’s end. We export the file in UTF-8 which works with all the characters across all languages. You need to edit the file…
I’m trying to import a CSV file but it reads everything as one column
CSV files are like spreadsheets, they are made of columns and rows. Our plugin detects the columns separator automatically when the file uses any of these separators: ,…
I’m experiencing a bug or error and I can’t find the solution
There are multiple ways we can help: a) You can try installing the dev version of the plugin, which contains the latest fixes. Go to the spreadsheet page…
WooCommerce is duplicating my variations after every import
Variations must have unique SKU, otherwise WooCommerce can’t find the existing variation to update, and it duplicates them on future imports.
I imported product variations but the variation attribute is empty or appears as “any”
If the attributes of a variation are not imported (i.e. one attribute appears as “any”), maybe they were global attributes and the names from your CSV don’t match…
I get “server not available” errors while saving
If you are getting network errors (messages like “server not available”) when you are saving changes or executing bulk edits, it means your server is overloaded. Possible solutions:…
How can I install the plugin?
When you purchased the plugin, you received an email with the download link and license key If you were using the free version of the plugin before, you…
WordPress – Change Filenames and Create Automatic 301 Redirects
This is a quick guide to show you how to bulk change filenames in your WordPress Media Library, and create automatic 301 redirects. This is really useful because…
My product has some attributes that I don’t want the plugin to turn into variations
If your products have lots of attributes and you're creating new variations with our plugin, chances are you don't want all of the attributes to be used for…
I purchased the plugin but I’m still on the free version and the features are locked
You might have upgraded recently but for some reason the plugin is still asking you to upgrade or some columns and features are locked. Do not worry, there…
Can I activate your plugin on a staging site and then move it to a production site?
Yes, you can activate the plugin on the staging site first, then deactivate it, and activate again on the production site. You can do this process as many…
Is WP Sheet Editor compatible with the Groups By itthinx?
Yes, our plugin works with Groups By itthinx.Users spreadsheetIf you want to assign groups to the users in the users spreadsheet, you need to install our extension for…
Compatibility with Woomelly: Image Variations Field
If you are using Woomelly and trying to use WP Sheet Editor - Products to edit the variation images, you will need to run a specific configuration for…
Can I save HTML code on the cells?
Sometimes you need to save the content of a column in HTML code, e.g Your product description will need HTML format to make it look nice and clean.…
Is there a max limit of ID’s I can search from a list?
Our plugin doesn't have a limit on the amount of IDs that you can search using our advanced search tool. You can copy and paste the list from…
I don’t see any data on my columns
WP Sheet Editor shows all columns based on the fields it finds on the database. There are rare cases where you open the spreadsheet, and you can't see…
I just exported my products, but the CSV file doesn’t show the variations
If you can't see the variations on your CSV file, there are 2 possible reasons why this happened:1- You didn't click on "display variations" in our spreadsheet toolbar…
Can I adjust the height of the rows?
It is not possible to adjust the height of the rows at the moment, but you can export your database into a CSV file using our plugin and…
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