Terms and Conditions

Our website gives you access to the “WP Sheet Editor” WordPress plugin and it provides you a non-exclusive limited license to use the plugin and other products sold through our website (https://wpsheeteditor.com) by VegaCorp S.A. de C.V..

All references to “our product”, “WP Sheet Editor”, “Sheet Editor”, or “our item” throughout this document refer to the product “WP Sheet Editor” sold through this website.

1. Plugin Licensing

You can read all the details of the license on this page.

2. Updates and support

Plugin updates are available to customers who have purchased the product (and has not been refunded or blocked).

You may not share or resell access to your purchase code or plugin files.

Support is provided according to the duration of the license purchased on our website.

Support is provided in this website through help articles, video tutorials, direct contact and email. The medium of support might change in the future depending on our availability and technological changes.

3. Delivery

After we have successfully received your payment, you will receive one or multiple emails containing the download link and license key.

If you don’t receive the email containing the download link and license key, you can contact us through any medium available on our website (contact form, or live chat), and our support team will be happy to assist you and provide you access to the products that you purchased.

4. Ownership and liability

You may not claim intellectual or exclusive ownership rights to any of our products. All products are property of VegaCorp, S.A. de C.V.. and you must adhere to the terms of the license that you purchased.

The product(s) is(are) provided “as is” without warranty of any kind, expressed or implied. We shall not be liable for any damages, including but not limited to, direct, indirect, special, incidental or consequential damages or losses that occur out of the use or inability to use our products.

WP Sheet Editor is a tool to manage your database, it is your duty to use the tool responsibly. It’s your responsibility to have proper backups in place to undo any change made using our tool.

5. Site Content

All site content, including imagery and documentation that is published on wpsheeteditor.com and all websites operated by VegaCorp S.A. de C.V. are property of VegaCorp S.A. de C.V.. Any replicated site content must be authorized in advanced. Content from this site shall not be used or exploited for commercial or non-commercial purposes without the prior written consent of VegaCorp S.A. de C.V..

6. Refunds

We will be happy to offer a refund if you comply with these conditions:

  • You request the refund in the first 14 days after the purchase, or 30 days after the purchase in special circumstances at our discretion
  • You can’t use the product because it’s not compatible with your WordPress site
  • The product doesn’t work properly and you can’t wait while we find a solution
  • The product doesn’t provide the advertised features, or you’re not satisfied with the product

Refunds will be handled through this website. You can contact us using the live chat, contact page, or answering any of our emails that you received after the purchase.

We might ask some feedback to improve our product, but the feedback is optional and your refund is guaranteed if you request it in the first 14 days after the purchase.

If for any special circumstances you are approved to receive a refund after 30 days, we will deduct the processing fees; since we pay taxes, platform fees, and payment gateway fees that are not returned to us in case of late refunds.

If a company or individual causes a hostile or toxic work environment for our team, we reserve the right to end our relationship with that company or individual and might consider sending a refund for their payment if appropiate.

7. Support

VegaCorp S.A. de C.V. offers products “as is” and with no implied meaning that they will function exactly as you would like or will be compatible with all 3rd party components and plugins. We do not offer support for the WordPress platform or other WordPress plugins we have not developed. We only support the products we have developed.

Technical Support is offered to license holders only.

Providing our product(s) as a service or as part of a web hosting solution to your clients, does not constitute an ongoing client/consultant relationship with your clients under these terms.

License holders are not permitted to re-post support content, documentation, or support messages shared through our private support channels on any external websites, social media outlets, etc. Because support communications are private and tailored to each individual customer based on their needs or technical knowledge, and contain private/sensitive information. Posting screen captures of this content is also prohibited.

Any files related to your ticket will be deleted by the support agents from their machines when the ticket is closed.

We might mention support response times in our website, but those apply during business hours only, and they are subject to change based on agent availability, current load of support tickets, and other factors.

In case you provide access to a website for troubleshooting purposes:

  • If you have a staging site available, we encourage you to use it for troubleshooting purposes to limit our exposure to any real data.
  • If you have any sensitive/protected/regulated data in your site, it’s your responsibility to protect that data and you shouldn’t give us access to that site, instead you should create a test/staging site without real data where we can work without exposure to sensitive data.
  • You must make a full backup of your website before our support team is given access to a site, to be able to undo any changes in the future.
  • Our team will not download your data in any form without your authorization. If your support ticket is related to exports/imports done with WP Sheet Editor, we assume that we have your permission to make the required exports/imports for testing/troubleshooting purposes with the related spreadsheet editor.
  • Our team will only install the following plugins when necessary for troubleshooting: WP Sheet Editor extensions or Check Conflicts plugin. If we need to install more plugins to resolve the issue, we’ll request your permission first.

8. Emails

VegaCorp S.A. de C.V. may on occasion send you email notifications related to your product, product license, and news about our products that we consider important. These emails may include notification of licensing changes, changes to our terms and conditions, and other emails related to your purchase of the product(s). By purchasing our products you agree to receive these emails.

9. Pricing/Billing/Privacy

We reserve the right to change pricing at any time for any reason. We reserve the right to not honor typographical errors which may cause incorrect pricing on the website. We will absolutely never sell your personal data, or share your personal data with 3rd parties, with the exception of the payment processors and license management providers. All data we collect will be used for internal purposes only.

10. DISCLAIMER OF WARRANTY

WE DO NOT GUARANTEE IT WILL FUNCTION WITH ALL 3RD PARTY PLUGINS, THEMES OR WITH ALL WEB BROWSERS. WE ARE NOT RESPONSIBLE FOR ANY PLUGIN OR THEME COMPATIBILITY CONFLICTS THAT MAY OCCUR. IT IS OUR POLICY TO SUPPORT OUR PRODUCTS AS BEST WE CAN AND WE WILL PROVIDE SUPPORT FOR 3RD PARTY PLUGIN CONFLICTS AT OUR DISCRETION OR AS TIME ALLOWS.

THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE SOFTWARE IS BORNE BY LICENSEE. SHOULD THE SOFTWARE PROVE DEFECTIVE IN ANY RESPECT, LICENSEE AND NOT LICENSOR OR ITS SUPPLIERS OR RESELLERS ASSUMES THE ENTIRE COST OF ANY SERVICE AND REPAIR. THIS DISCLAIMER OF WARRANTY CONSTITUTES AN ESSENTIAL PART OF THIS AGREEMENT. NO USE OF THE SOFTWARE IS AUTHORIZED HEREUNDER EXCEPT UNDER THIS DISCLAIMER.

11. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL LICENSOR OR ITS SUPPLIERS OR RESELLERS BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF OR INABILITY TO USE THE SOFTWARE, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF GOODWILL, WORK STOPPAGE, COMPUTER FAILURE OR MALFUNCTION, OR ANY AND ALL OTHER COMMERCIAL DAMAGES OR LOSSES, EVEN IF ADVISED OF THE POSSIBILITY THEREOF, AND REGARDLESS OF THE LEGAL OR EQUITABLE THEORY (CONTRACT, TORT OR OTHERWISE) UPON WHICH THE CLAIM IS BASED. IN ANY CASE, LICENSOR’S ENTIRE LIABILITY UNDER ANY PROVISION OF THIS AGREEMENT SHALL NOT EXCEED IN THE AGGREGATE THE SUM OF THE FEES LICENSEE PAID FOR THIS LICENSE (IF ANY) AND FEES FOR SUPPORT OF THE PRODUCT RECEIVED BY ‘VEGACORP S.A. de C.V.’ UNDER A SEPARATE SUPPORT AGREEMENT (IF ANY), WITH THE EXCEPTION OF DEATH OR PERSONAL INJURY CAUSED BY THE NEGLIGENCE OF LICENSOR TO THE EXTENT APPLICABLE LAW PROHIBITS THE LIMITATION OF DAMAGES IN SUCH CASES. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THIS EXCLUSION AND LIMITATION MAY NOT BE APPLICABLE. ‘VEGACORP S.A. de C.V.’ IS NOT RESPONSIBLE FOR ANY LIABILITY ARISING OUT OF CONTENT PROVIDED BY LICENSEE OR A THIRD PARTY THAT IS ACCESSED THROUGH THE PRODUCT AND/OR ANY MATERIAL LINKED THROUGH SUCH CONTENT.

12. General

The preceding terms & conditions govern the sale of WP Sheet Editor between you the buyer and VegaCorp S.A. de C.V.. By placing an order with us you acknowledge that you have read, understood, and agree with our terms & conditions. Please notify us prior to placing an order if you disagree with any of our terms & conditions. We reserve the right to alter these terms and conditions at any time for any reason.